---------------------------------------------POLICY SECTION--------------------------------------------------



*****Please Note that all SALE items are final sale *****



Exchanges & Returns:

You have 20 days from the day your item shipped to initiate a return. ALL items must be received in their original, unworn, unwashed, undamaged, unused, and with all original tags attached. We only accept returns on items purchased at www.Laurenspicks.com A refund will be issued for the purchase price. Credit will only be applied to the original credit card account used for purchase. You are responsible for return shipping costs. If our warehouse is unable to accept your return, the merchandise will be returned to you without credit. Most credits are applied within 5 business days of receipt of the item, allowing for processing and inspection time. You will receive a confirmation email when your account has been credited.

Keeping Your Items in Returnable Condition:

Please try your best to maintain items in pristine condition so that we may accept your return and it may be resold to other customers. If our warehouse is unable to accept your return, the merchandise will be returned to you without credit. All items returned must be unworn, unwashed, undamaged, unused, and with all original tags attached. Here are some additional tips:

*Shoes: Shoes scuff very easily on any hard surface. Please always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.

*Swimmear & Lingerie: Please try on over underwear for sanitary reasons. Do not remove protective strip.

*Tops & Dresses: Please be careful of makeup rubbing off on the garment.

*Damaged Items: If you receive an item that is damaged, please contact our customer service immediately.

*Consumable Products: We do not accept returns on consumable products that have been used, including perfume, cosmetics, and other beauty products.

Please indicate on your invoice whether you are exchanging or returning the item. For exchanges, please indicate the desired model/size. We also recommend placing your exchange on hold with customer service so it does not sell out while we await your package. Just call us (702-588-3004) or shoot us an email with your order number and the item/size you would like on hold.

Authenticity:

Lauren's Picks only carries merchandise that is authentic, first run, and purchased directly from the designer.